Merci Miglino offers a unique perspective and understanding of work cultures (including hospitality, retail, legislative government operations, and non-profit organizations. As an executive and business coach, Merci supports leaders and managers in creating a self-managed workplace, communicating effectively, building and sustaining awesome teams, encouraging accountability and self-motivated employees.
NOTE: If you are using Windows 10, please use Firefox or Explorer to listen to recording.
She is especially adept at moving new managers to the higher levels of self-awareness needed to lead with both authority and collaboration. Her clients include Time Warner, Capital District Transportation District (CDTA), and Flight Centre International.
Merci draws from her well-rounded experience, coaching competencies and natural emotional intelligence skill to support executives in enhancing and sustaining leadership skills that drive results.
She has managed the communication efforts of both houses of the NYS Legislature where she was responsible for 400+ employees and served as senior staff for house leaders. She also created and executed every facet of multi-million dollar political campaigns including organizing paid and volunteer staffs throughout New York State.
Specialties: Business Coaching, Leadership and Communication Skills, Conflict Resolution, Dealing with Difficult People, New Leader Integration, Managing Change, and Coaching Skills for Managers.
- Assistant facilitator-Strategic Planning for the Homeland Security Task Force in Bangor, Maine.
- Designed and conducted leadership development and communication skills programs for NYS EAP, NYS AIDS Institute, New York State Core Collaboration, SUNY ALBANY and Magellan Health and Capital District Employee Assistance Programs.
- Designed and conducted organizational and entrepreneurial retreats and workshops.
Education: Merci holds a Bachelors Degree in Education and paralegal certification. She has also received certification as a Professional Certified Coach (PCC) by the International Coach Federation and is currently working on her MCC.
Additional Credentials: Merci has coached and trained internationally including Europe, Canada, Australia, South America, and China. She serves as Director of Training for ICA, an international coaching training institute. She has a robust personal consulting practice.